Legal Agreement

Terms of Service

Please read these terms carefully before using SplintAI

Effective Date: January 1, 2025
Last Updated: October 20, 2025

These Terms of Service ("Terms") govern your use of SplintAI's manufacturing intelligence platform and related services. By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using the SplintAI platform ("Service"), you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this Service.

You must be at least 18 years old and have the legal authority to enter into these Terms on behalf of yourself or the organization you represent.

2. Description of Service

SplintAI provides a cloud-based manufacturing intelligence platform that includes:

  • Predictive maintenance capabilities using AI and machine learning
  • Real-time equipment monitoring and analytics
  • Production optimization tools
  • Quality control and defect detection
  • API access for integrations
  • Mobile applications for operators

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice to users.

3. Account Registration

To access certain features of the Service, you must register for an account. When registering, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access

We reserve the right to refuse service, terminate accounts, or remove content at our sole discretion.

4. Subscription and Billing

4.1 Subscription Plans

SplintAI offers various subscription plans with different features and usage limits. Details of current plans are available on our pricing page.

4.2 Payment Terms

  • Subscriptions are billed in advance on a monthly or annual basis
  • All fees are non-refundable except as required by law
  • You authorize us to charge your payment method for all fees
  • Currency and taxes are based on your billing address

4.3 Price Changes

We may modify pricing with 30 days notice. Continued use after price changes constitutes acceptance of new pricing.

5. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any regulations
  • Attempt to gain unauthorized access to any part of the Service
  • Interfere with or disrupt the Service or servers
  • Transmit viruses, malware, or other harmful code
  • Reverse engineer or attempt to extract source code
  • Use automated systems to access the Service without permission
  • Resell or redistribute the Service without authorization
  • Use the Service to infringe on intellectual property rights

6. Intellectual Property

6.1 Our IP

The Service and its original content, features, and functionality are owned by SplintAI Inc. and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

6.2 Your Data

You retain all rights to data you submit to the Service. By using the Service, you grant us a license to use, process, and analyze your data solely to provide and improve the Service.

6.3 Feedback

Any feedback, suggestions, or ideas you provide may be used by us without any obligation to you.

7. Privacy and Data

Your use of the Service is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to our collection and use of data as described in the Privacy Policy.

We implement industry-standard security measures to protect your data, but cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

8. Warranties and Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or completely secure. You use the Service at your own risk.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SPLINTAI AND ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL.

Our total liability shall not exceed the amount paid by you to us in the twelve months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless SplintAI, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses arising from your use of the Service or violation of these Terms.

11. Termination

Either party may terminate these Terms at any time. You may terminate by closing your account and discontinuing use of the Service. We may terminate or suspend your access immediately, without prior notice, for any reason.

Upon termination, your right to use the Service will immediately cease. All provisions that by their nature should survive termination shall survive.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of San Francisco County, California.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by email or through the Service. Your continued use after changes constitutes acceptance of the modified Terms.

14. Contact Information

If you have questions about these Terms, please contact us at:

SplintAI Inc.

100 Montgomery St, Suite 1500

San Francisco, CA 94104

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